Getting Creative With Phones Advice

Types of Telephone Systems

Call handling, shared and private voice messaging, conference calls both audio and video are advanced features that are enabled through the interconnection of multiple telephones called a telephone system.The system is usually done using the telephone network or the internet or a combination of both.Telephone system can also be delivered as hosted services.Hosted services can also be delivered to ensure the telephone system works.

In business, communication is the back bone and that requires a lot of attention to ensure it is efficient.A business telephone system usually depends on the size of the firm.In small firms the telephone system may be a connection of multiple phones.There is a type of business telephone system call private branch exchange or PBX that is commonly used in medium sized and large companies.

The private branch exchange or PBX serves an organization through the central office lines and trunks therefore providing intercommunication among a large number of telephone workstations. The private branch exchange initially used operators to connect the calls but as they became popular and also due to advanced technology, they became automated. The automation is also referred to as the private automated branch exchange or PABX.

The new features in the modern private exchanges are the support for internet telephony or VoIPOne of the private branch exchange function is creating and connecting communication between two or more telephone users.They are also used to ensure that communication remains connected as long as the user needs and disconnection once the user is done.Metering of calls for accounting purposes is also another function of private branch exchange.

In East Africa there are different companies that provide the hardware materials to ensure good and effective communication in offices and homes.One of the companies that offers a range goods and services that ensure efficient communication within organizations in Kenya is Yea link. They have a variety of phones and video conferencing equipment that not only cuts the costs for long distance and international conferencing calls, but also gives the workplace a modern feeling and satisfaction.Red star Africa Networks limited is one of the known lead distributors of Yea link Communication products in Kenya.

Another company with an establishment in IP private branch exchange in Kenya is the Grand stream.They also offer a wide range of products to ensure effective communication.The availability of latest phones and communication equipment with the new updated features is a requirement in most companies due to the competition in the market. The calling features and capabilities in private branch exchange are caller ID recognition, call blocking, call recording, auto attendant, video and audio conference calls, music hold on and many others. The latest in technology has enabled the use of the cloud based business telephone system.

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